DAN METCALF home (818) 244-9607   cell (818) 259-0754

587 W. Stocker St. FRNT e-mail: dan@metcalfs.com

Glendale, California 91202 resume page: networking.metcalfs.com

A versatile computer network professional with more than 12 years of progressively increasing responsibilities who has managed new and developing networks from 2 to well over 100 computer systems. Environments from 1 office to over 10 locations. Consistently reducing costs while increasing services and revenue support. Provided leadership for network planning and development, vendor management, and cost controls for companies public and private.

An analytical professional with excellent teambuilding, research and planning skills with a proven track record in cost-efficient problem solving.

SKILLS

• Networking: Local Networks, Wide-Area Networks, Internet, Intranet, VPN, Frame Relay, International Networks
• Operating Systems: Microsoft Windows (95 thru XP), LINUX, BSD, Solaris
• Microsoft: Windows (95 thru XP), Office (95 thru 2000), IIS (3 thru 5), Exchange
• Security: VPN, Checkpoint, Netscreen, IPFW, IPChains, IPTables
• Communication: Cisco configurations

EXPERIENCE

Independent Consultant - Glendale, California 2002 – Present

Consulting, installation, maintenance of systems for home, office or enterprise. Examples include Internet connectivity, firewall security, e-mail systems, web servers (UNIX & Windows), Windows file and print servers, remote print servers, SAMBA file servers, etc.

Available for service in Los Angeles and Orange counties. Other areas will be considered on a case by case basis.

Interactive Telecom Network, Inc. / Interactive Gallery, Inc. - Sherman Oaks, California 1998 – 2002

Manager, Office Systems Support

Manage network service staff for a company generating up to $10 million in monthly Internet service revenues. Supervising vendor management, network services, design, and security for over 100 workstations and 25 servers. Also aiding external network services group in network design, maintenance of UNIX and security systems.

· Reduced computer and supply cost while improving delivery times through vendor change, saving 20%.

· Strengthened network support team as top administrator, reducing outsourced staff costs by $150,000 annually.

· Supervised network growth, supporting triple the corporate staff and five times the monthly corporate revenue.

· Coordinated buildout of $1,500,000 datacenter, saving $50,000 in fees.

· Developed custom bandwidth monitoring tools, contributing to $120,000 annually in billable services.

· Implemented secure network access tools improving remote support, reducing network down time by 50%.

· Implemented Netscreen firewall, saving $10,000 in outside professional services.

· Designed and implemented new corporate backup system, saving $50,000 over cheapest vendor supplied design.

· Directed the installation of a centralized anti-virus system, saving $10,000 annually in staffing.

· Implemented multi-departmental internal helpdesk software, reducing system cost $12,000.

· Introduced LINUX to external network group, now the second most popular operating system for hosting systems.

Unitrendix Corporation, Inc. - Torrance, California 1997 – 1998

Manager, Engineering Services

Managed sales and service engineering team for a Japanese specialty computer service and networking company. Consult and design systems for national and multi-national companies, including computing and connectivity solutions.

· Established Internet and networking services and service team, the base for new division of company with over $1,200,000 in annual sales.

· Developed wholesale vendor pricing database, saving 5% on average wholesale cost.

· Consulted and designed corporate networks with 1 to 15 sites, contributing to $700,000 annually in sales.

· Installing and consulting for firewall installations resulting in $80,000 sales.

· Directed implementation of dialup services and personally developed billing system, resulting in $25,000 annual sales.

· Consult with many companies for network design and planning, up to $3000 weekly.

Nippon Travel Agency Pacific, Inc. - Los Angeles, California 1989 - 1997

Assistant Manager, Computer & Communications Division

Large multi-national Japanese travel agency handling tens of thousands of travelers to North America with over 300 employees in North America. Managed all domestic and international computing and communications related issues. Oversaw system implementation, vendor management, contracts and new proposals. Also dealt with budgeting and budget planning.

• Designed corporate frame-relay network, saving $10,000 in consulting fees.
• Handled vendor management, reducing general costs by 10%.
• Supervised change of long distance carrier, resulting in cost savings of 5% and nearly eliminating down time.
• Implemented diversified communication vendor, eliminating phone communication line failures.
• Administered phone system (PBX) adds, moves and changes, saving $10,000 annually.
• Supervised growth of PC systems and network from 1 PC to 60 systems without the need for additional staff.
• Incorporated PC network into existing mainframe and terminal based environment, saving $50,000 in professional services.
• Administered multiple core mainframe system duties, limiting the need for additional staff or professional services, saving $80,000 annually.